Privacy

Who we are

Levant Gents Saloon, CBD-29, Shop-18, International City, Dubai, United Arab Emirates.

Questions or requests about your data: levantsalon@gmail.com or +971 58 529 0018.

What we collect

• Your name, mobile number and/or email address.

• Your bookings: services, barber, date and time, any note you add, and changes or cancellations.

• Your choices: how you want booking messages (WhatsApp or email) and whether you agreed to receive offers.

• If you turn on app notifications: a technical address for your phone's notifications.

• If you sign in with a code: a temporary code we send you (kept only until it expires).

• Staff logins: name, mobile number and, if they add it, an email address.

Why we use it

• To take, change and cancel your bookings and keep the salon's appointment book.

• To send you booking confirmations, reminders, change notices and, after a visit, a request to review us on Google.

• To send offers — only if you agreed, and you can stop them at any time.

• To keep our records and understand how the salon is doing (for example visits and no-shows).

• To keep the website safe and working (for example limiting repeated sign-in attempts).

Messages we send

Booking messages go by WhatsApp and/or email, as you chose, and — if you turned them on — also as app notifications on your phone. Offers are sent only to customers who agreed to receive them; reply STOP or ask us, and they stop.

Who helps us (and sees some data)

We do not sell your data. These providers process it for us, only to run the services above:

• Google Cloud — the servers that run our website and database.

• Google (Gmail) — sending emails; Google Maps and Google Business Profile — maps, directions and our Google reviews.

• Meta (WhatsApp Business) — WhatsApp messages, once connected.

• Your phone's notification service (Google, Apple, Mozilla or Microsoft) — delivering app notifications.

• New Relic — monitoring that the website works well. Names, email addresses and mobile numbers are masked before anything is sent, and in recordings of website visits everything you type is hidden.

Where your data is kept

Our servers are in Google Cloud's Doha (Qatar) region. Some of the providers above process data in other countries; we use them only for the purposes on this page.

How long we keep it

We keep your customer record and booking history while you are our customer, so we can serve you and keep the salon's records. Sign-in codes expire within minutes. When you ask us to delete your data, we remove your name and contact details; past bookings stay only as anonymous records.

Your choices and rights

You can ask us for a copy of your data, to correct it, or to delete it; you can stop offers and turn off app notifications at any time. Write to levantsalon@gmail.com or ask at the salon.

On your phone or computer

We use no advertising trackers. Your bookings are remembered in your browser so you can find them again without an account. Staff sign-in uses a cookie. Our website monitoring may set its own cookies to measure speed and errors.

Our Google Business Profile

Our system connects to Levant's own Google Business Profile, with the salon's permission, to show our latest Google reviews on this website, reply to reviews and keep our profile up to date. It does not access your Google account; the reviews it shows are already public on Google.

Changes

If we change how we use personal data, we update this page and the date at the top.